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Medical Receptionist

Position: Medical Receptionist

Location: SI Medical Inc,  123 Lincoln Pl Ct, Belleville, IL

Compensation: Salary according to experience.

Experience: Prior medical receptionist experience is not required.  We will train you on our systems.

Work Schedule: Part-time or Full-time, Monday through Thursday

Job Description: Are you an organized and friendly individual with a knack for managing administrative tasks and creating a welcoming atmosphere? We are seeking a dedicated Medical Receptionist to join our exceptional healthcare team. In this essential role, you will be crucial in ensuring a seamless and positive patient experience.

As a Medical Receptionist, you will be the first point of contact for patients and visitors, handling appointment scheduling, managing patient records, and assisting with insurance and billing inquiries. Your role will involve coordinating with healthcare providers and staff to ensure smooth operations and efficient patient flow.

If you are adept at multitasking, possess excellent communication skills, and are passionate about providing outstanding customer service in a healthcare setting, we would love to hear from you. Join us and help make every patient’s visit a positive and organized experience.

Duties and Responsibilities:

  • Greeting patients professionally both in person and on the phone
  • Quickly answering or properly referring questions and issues
  • Optimizing provider schedules and patient satisfaction with efficient scheduling
  • Notifying clinical staff of patient arrivals
  • Comforting patients by anticipating anxieties and effectively answering questions
  • Ensuring availability of treatment information by retrieving and updating patient records
  • Verifying financial records and collecting patient charges while applying in the system accurately
  • Maintaining office inventory and equipment by anticipating supply needs
  • Maintains a clean and professional waiting room for patient satisfaction
  • Check in/Check out patients promptly while collecting all required documents
  • Enters patient data quickly to ensure accurate records
  • Verifies patient insurance eligibility and prepares patient accounts for appointments
  • Processes patient faxes/mail quickly and properly refers records to appropriate persons
  • Preparing patient charts and gathering information and documents from patients
  • Ensuring that the medical records are organized, accurate, and complete
  • Creating digital copies of paperwork and storing the records electronically
  • Filing the paperwork and reports of inpatients quickly and accurately
  • Safeguarding patient records and ensuring that everyone complies with the HIPAA standards
  • Transferring data into the facility’s main system database